Terms, Conditions & Policy
- QLA (Qazi Law Associates) is not a non-profitable entity. It is an Immigration Law Firm duly regulated by Islamabad Bar Council of Pakistan and is under certain statutory obligations/compliances and is registered Trade Mark, duly registered with IPO, Government of Pakistan and its copy rights are duly reserved and QLA have legal right to initiate legal action against infringement of its intellectual protected rights and is established to provide authentic, legal and professional Visa & Immigration Assistance/Services in accordance with the Immigration Laws, Rules, and Regulations of the countries.
- QLA shall agree to deal with client’s case on the basis of tentative assessment of the client’s case/circumstances/profile.
- QLA shall as representative/authorized entity in visa, appeal, reconsideration, review cases on behalf of client and all the information, case facts, details, contact etc. provided by client shall be used only for the case preparation purpose and QLA or its staff member shall not disclose to anyone either wholly or partly, under any circumstances and in this regard, QLA assure its clients that client data would be kept confidential so QLA observe strictly confidential policy.
- QLA main area of practice would be dealing in immigration/visa matters, however QLA associates/team also deal in other areas of law and also offers other allied services as listed on the QLA website, however may extend the scope of services in future and same would be duly uploaded on the QLA
- QLA strictly observe prior appointment system in order to schedule meeting with clients for pre-consultation/ discussion.
- QLA do no work on NO WIN NO FEE Basis. However, QLA offer Fee After approval/No-Win No Fee basis in certain visa/immigration categories/options for different countries subject to availability offered time to time and with consent of client” under certain terms and conditions/agreement to be signed with client and QLA.
- QLA do not work on DONE /GUARANTEE BASIS, however QLA provide accurate, professional and experienced advice, consultation to clients during the course of initial tentative assessment of the course during initial scheduled appointment and in case of mutual settlement between the client and QLA, proper authorization/immigration/visa services contract would be signed by the client for record purpose only and will be retained in office of QLA Client is obliged not to insist for copy/capturing photo of such authorization/immigration/visa services contract; however, client can go through the authorization/immigration/visa services contract before signing/agreeing and authorization/immigration/visa services contract will only cover the detail of services to be rendered for client. Such authorization/immigration/visa services contract would be treated as binding contract between parties after offer and acceptance of both parties.
- QLA will not charge fee for initial appointment /discussion/consultation upto Max: 15 Minutes, however may charge consultation fee in some categories /cases requiring more time and working and if client insists to schedule meeting on off days/Sunday or Gazette holiday or after office timings then consultation fee would be payable.
- Professional fee paid to QLA at the time of signing authority/contract would be NON-REFUNDABLE due to any reason whatsoever and no claim or request in this regard would be entertained.
- QLA strictly observe code of professional ethics set out for the legal fertility in dealing with the clients.
- QLA will charge non-refundable professional fee for FILE CHECK as well which would be adjustable in the professional fee if case is assigned to
- QLA shall retain the prepared case work of client in office in soft and/or hard form being the property of QLA and client’s profile/case work will not be handed over to client in soft or hard form, however client may have a look at the compiled case in office of QLA during working hours and if client do not return original case file bundle to QLA after biometric /appearance before UKVAC or any other Embassy/authority then strict legal action would be taken against him.
- Professional fee paid to QLA after signing authority would be NON-REFUNDABLE due to any reason whatsoever and no claim or request in this regard would be entertained.
- For payment of Embassy/Immigration Authority/Educational Institution/Health Surcharge or any other official government fee, client will provide card details for payment and QLA shall not use its own financial channel/bank/credit or debit card for such payment.
- In case client remain unsuccessful in visa/immigration/appeal case, any refundable amount of client shall be processed by QLA only and client would be updated accordingly a.s.a.p.
- Client can pay Professional fee of QLA either in cash or bank transfer only and no cheque would be acceptable.
- QLA do not have any other agent, representative or branch office except Head Office-Panther Plaza, F8 Islamabad and Branch Office-Al-Karam Plaza, PWD Islamabad with the similar name of Qazi Law Associates under the founder-ship of Immigration Law Firm’s founder Waseem Younus Qazi-Senior Immigration Lawyer/Advocate High Court or any other name/entity and if client deals with any entity with the name having resemblance to QLA, then client would be obliged to contact us for cross confirmation of the credentials/identity otherwise client shall be responsible him/herself for any harm or loss in any manner whatsoever.
- Scheduled meeting with clients, case handling/assigning would be done during office hours only except Sunday.
- QLA will honor phone calls, emails, queries and messages of clients, however due to high number of volume of calls/messages, QLA shall respond to such queries as soon as possible.
- QLA shall try to compile the client’s case without any delay as per commitment/assurances except in case of natural calamity, emergency etc. which is beyond the control and do not exactly confirm the timeline about the outcome/decision of the case to be decided by the Embassy/Immigration Authority, however may communicate with authorities for expeditious disposal of client’s case/matter.
- QLA believe that client will deliver original and authentic documents for their visa/immigration/appeal case and client assumes responsibility of all documents and information to be provided to clients and QLA takes no responsibility regarding genuineness of documents provided by client and if any document is found fake, forged or altered by the Embassy/Immigration Authority, client shall be liable himself for its consequences.
- QLA may offer other/more services than the services mentioned above. These will be defined on the specific contract/agreement between the Client and the QLA. Some other services may be offered by QLA through third parties/entities/companies/firms/individuals in country or abroad.
- QLA will not tolerate any abuse, harassment or threats against QLA, its associates or its staff members. Suppose a client is found to be aggressive and out of control towards ‘QLA’ or its staff. In that case, the Contract signed between the Client and QLA will be automatically terminated/null and void without any notification or warning.
- The dates and timeframes for carrying out the Services are approximate only, and unless otherwise expressly stated, time is not of the essence for delivery or performance. QLA will not be liable in any circumstances for the consequences of any delay in delivery or failure to deliver when it is a result of client’s negligence.
- QLA shall not be liable for any loss or damage of any description whatsoever arising from the failure or delay in the approval of any application/consultancy signed between ‘QLA” and the Client being unable to fulfil any of its obligations due to the occurrence of an event of force majeure, which term shall include but is not limited to legislative and regulatory acts of government/s, direct or indirect financial crisis, strike, lockout, lockdown, computer failure, failure of power supplies, earthquake and acts of God.
- Client will be supposed to act upon the advice, instructions of QLA and in case of non-provision of any information or documents as suggested by QLA, fails to provide any for the services they have acquired from ‘QLA’, client shall be liable for consequences.
- QLA professional fee shall be preferably payable in Pak Rupees, however due to any genuine compulsion on the part of the client, such condition may be condoned.
- If client fails to pay any amount due to us under authority/contract by the relevant Due Date, default interest at the rate specified by the State Bank of Pakistan shall be added to such amount for the period from the day after the due date until the date of receipt (whether before or after judgment) together with any reasonable and proper amounts incurred by us in seeking to recover such late payment from client (including, without limitation, legal fees).
- QLA may engage or enter into MOU with any third parties either in and out of Pakistan providing the similar nature of visa/immigration services for rendition of services to the client and may provide services to client through them.
- QLA may use the information and data of client on QLA’s website or any social media platform just for the information purposes as well as for encouragement of other clients/users only and in this regard, client shall have no objection over it as it is covered under the authority/contract with client.
- QLA shall perform the Service(s) with reasonable skill and care in accordance with the standards generally observed in the industry for similar services.
- Client will sign the authority /agreement with QLA at the time of handing over case to the QLA subject to acceptance of these terms, conditions/policies of QLA
- QLA reserve the right to alter, amend or add any term/conditions set-forth hereabove.
